Case Managers Violating Civil Liberties



How can Margret Finn and Johnny Juan Garcia validate their actions as reputable case managers, seeming they both have violated a client’s (a U.S. citizens) civil liberties. This question is important; we can not have case managers violating the Federal Civil Liberties granted to us through the Bill of Rights and Constitutions. These action cause more stress upon an individual and prevent an individual from pursuing life and happiness.

Margret Finn’s Violation: May 2013
I established a Cox Communication account September 2012. This account was exclusively for Wi-Fi use, so that I could have internet access for my studies at ASU. Sometime in May 2013, Mrs. Finn’s and Mr. Garcia’s second client (my roommate) established an account at Cox Communication with, his account was for DSL telephone service, and television. He mistakenly did not get the required Wi-Fi service needed to run the DSL telephone. One day he demanded that I allow him to use my Wi-Fi service. I was using the service for my studies. The signal could not carry both of us, and thus each time he logged on to the DSL service it kicked me off.

Mrs. Finn and Mr. Garcia were called to resolve. They arrived and Mrs. Finn instructed me that I had to share my Wi-Fi with their second client. How can these case managers instruct me, as to how I needed to allocate my private property against my will? This is violating my 5th Amendment rights.
Within the 5th Amendment, it is stated…”to be deprived of life, liberty, or property, without due process of law; nor shall private property be taken for public use, without just compensation…” Considering this clause, it is important that the following is understood, with regards to private property:
1.) The owner’s exclusive authority to determine how private property is used.
2.) The owner’s peaceful possession, control, and enjoyment of his/her legally purchased, deeded private property.
3.) The owner’s ability to make contracts or decisions to use, sell, rent, or give away all or part of the legally purchased/deeded private property.

Johnny Juan Garcia’s Violation: June 2013
There was a visitor in my apartment. The visitor was waiting on Mr. Garcia to arrive so that he could retrieve his personal items. Mr. Garcia finally arrived, and provided me with eviction papers from the program. Then Mr. Garcia proceeded to yell at my guest and tell me that I could not have him in the apartment. Mr. Garcia then told us to hang on, as he went to call the police. Mr. Garcia returned with the Phoenix Police and began to continue his rhetoric , until he was interrupted by the police officer, who informed him,” not to continue…seeming he would be violating my civil liberties.” She then proceed to speak informing us all that only the property manger and the police can inform a tenant who has to be removed from the property. But by then it was after the fact, seeming Mr. Garcia had already done this.

Within the social services professional organizations exist to attend to the guidelines by which the profession and the employees and clients are helped. The code of conduct exist to prevent case managers such as Mrs. Finn and Mr. Garcia from violating a clients Civil Liberties and creating PTSD upon individuals and the society. The Case Manager Society of America is one of these professional organization which serves as such.

CMSA works to help people understand that a case manager’s involvement is instrumental in providing quality health care to patients nationwide. One of CMSA’s goals is to educate people so that everyone in the U.S. understands what a case manager is and where to go to enlist their services. It is important to realize that case managers can be nurses, social workers, mental health professionals, occupational therapists, and professionals from a variety of settings, including government agencies, long-term care facilities, insurance and health maintenance organizations, nonprofits, rehabilitation facilities and other settings.

Case managers devote hours of time, expertise, and dedication to supporting individuals, family members and caregivers who seek their help and intervention. In turn, CMSA helps support case managers with a variety of tools and resources, including its newly revised Standards of Practice for Case Management (, its Case Management Model Act (, as well as CMSA’s Annual Conference and Expo. As the health care industry continues to grow in complexity, CMSA is committed to advancing case managers’ profession, emphasizing professional standards, integrity and quality care.


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